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St. Bernard's Health and Safety InstituteSt. Bernard's Health and Safety Institute
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St. Bernard's Health and Safety InstituteSt. Bernard's Health and Safety Institute
  • Home
  • Courses
      In-Company Training
      • Customer Service
      • Fire Safety
      • First Aid
      • Fleet Management
      • Food Handling
      • Health & Safety
      • Lifting Equipment
      • Security Training
      Online Courses
      • Fire Fighting
      • First Aid
      • Food Handling
      • Health and Safety
      • Security and Private Guard
      Upcoming Classroom Courses
      • All Courses
      • Fire Safety
      • First Aid
      • Food Handling
      • Health & Safety
  • Services
      Consultancy Services
      Health & Safety
      • Design of Work Method Statements/s
      • Food & Beverage Industry Consultancy
      • Health & Safety Audit
      • Health & Safety Consultancy
      • Health & Safety Risk Assessment
      • Work Station Risk Assessment
      • PAT Testing
      • Maternity Risk Assessment
      • Young Persons Risk Assessment
      • Visual Display Unit (VDU) Risk Assessment
      Fire Safety
      • Fire Drills
      • Fire Evacuation Plans
      • Fire Risk Assessment
      • Fire Safety Consultancy
      In-Company Training
      • Customer Service
      • Fire Safety
      • First Aid
      • Fleet Management
      • Food Handling
      • Health & Safety
      • Lifting Equipment
      • Security Training
  • Shop
  • Contact Us
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Customer Service

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In-Company Training

Customer Service Training

Being able to deliver exceptional customer experience is the heart of the hospitality industry. Our customer care course provides the necessary training and skills required in order to professionally welcome, handle and resolve customers issues with empathy. Tailored to Malta’s vibrant hospitality sector, this course provides all the necessary information to exceed satisfy and exceed customers expectations.

 

    WHY CHOOSE

    St.Bernards Training Institute

    Industry-Relevant Curriculum

    Developed in collaboration with hospitality experts to address real-world customer service scenarios.

    Bespoke Solutions

    Content tailored to your specific business goals, ensuring maximum relevance and impact.

    Hands-On Learning

    Interactive workshops, role-play exercises, and case studies for practical skill development.

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    Customer Care Course

    Suitability: This course is suitable for anyone who would like to learn how to handle customers in a professional manner.…

    Learn More
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    At St. Bernard’s Health & Safety Training Institute, we are committed to delivering high-quality, tailored health and safety education to individuals and organizations across Malta and Gozo.

    Add: No.75 Triq tal-Hriereb Msida
    Call: +356 9924 8968
    Email: info@healthandsafety.com.mt

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